Disc Robotics  RMA Request Form:

 

 

*  Customer (Company) Name: _______________________________________­­­___

 

*  Disc Robotics Model: _____________________

 

*  Serial Number: _________________________  

 

*  Customer Contact Name: __________________________________________

 

*  Customer Email Address: ____________________________________________

 

*  Customer Telephone: _________________________________

 

*  Problem Description:_____________________________________________

 

____________________________________________________________________

 

____________________________________________________________________

 

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* Indicates a required field.

 

Disc Robotics Return Material Authorization (RMA) instructions:

 

1. A RMA number is required for return of product for repair, or request for replacement parts under warranty.

 

2. Fill out this form and submit it via  Fax  to  530-236-5999  or email it to techsupport@discrobotics.com

 

3. RMA number expires in 15 days.

 

4. A tracking number must be provided to Disc Robotics on returns not received within 15 days.

 

5. Disc Robotics must be notified of units that are “Dead on Arrival” within 30 days of the invoice date.

 

6. All returns must have freight prepaid except for “Dead on Arrival” units, and be shipped to:

 

Disc Robotics

Attn: RMA # <number>

1282 Stabler Lane #630-302

Yuba City,  CA  95993